Part 2: Design thinking, heuristics and UX laws

Module 5 · Sun 9 Aug

Design thinking: empathise → define → ideate → prototype → test → develop. UX-na research, UI, information architecture, UX writing, interaction design ellam serndha system. Usability testing users task ah mudikka mudiyudha nu check pannum; UAT release ku munnadi acceptance check; beta limited rollout.

• Nielsen heuristics: system status kaattu, real world maadhiri iru, user control, consistency, error prevention, recall vida recognition, flexibility, minimalist design, error recovery, help/docs.
• Hick's Law: options adhigam = decision slow. Fitts's Law: perusa, pakkathula irukura button easy ah press pannalaam. Miller's Law: memory la konjam items dhaan nikkum. Jakob's Law: users un app um mathadhu maadhiri work aaganum nu expect pannuvanga.
• Gestalt: proximity, figure-ground, isolation - content ku munnadi structure dhaan kannula padum. Design system rulebook; UI kit reusable parts.

Real user mix kaaga design pannu: Tier 2/3 users ku polish vida task complete aagradhu mukkiyam (class examples: Meesho search, IRCTC, banking apps).

Class case - "Where is my order?": tracking illadhadhu problem illa. Rider door la illama irukkum bodhe proximity vechu app "arrived" nu auto-mark pannuchu - critical moment la status clear ah illa. T-shaped RCA use pannu: wide ah explore, apram oru direction la deep ah po.